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Q

OverDrive Error code 8004040a?

Last Updated: Aug 11, 2010  |  681 Views

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A

Answer

This error message usually indicates that the Download page has expired (the page usually expires in about an hour).

You can download these titles by logging into your account and going to 'My Bookshelf' under 'My Digital Account.'

 

Before attempting another download, please clear your browser's Temporary Internet Files or cache. 

 

To clear these files...

 

If you have Internet Explorer 7:

1. In Internet Explorer, go to Tools > Internet Options.

2. On the 'General' tab, in the 'Browsing history' section, click the 'Delete' button.

3. Click the 'Delete files’ button under the ‘Temporary Internet Files’

heading.

4. Click 'Yes'.

 

If you have Internet Explorer 8:

1. In Internet Explorer, go to Tools > Internet Options.

2. On the 'General' tab, in the 'Browsing history' section, click the 'Delete' button.

3. In the Delete Browsing History dialog box, clear all of the check boxes except for 'Temporary Internet Files'.

4. Click 'Delete'.

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