Skip to Questions

Contact SDPL

Q

Why won’t my library card work?

Last Updated: Aug 09, 2010  |  2045 Views

Was this helpful? 6   26
A

Answer

Enter all 14 digits on the barcode of your library card with NO spaces.

                All SDPL cards begin with the numbers, 01336

                The SDPL default PIN is the last 4 digits of your home phone number.

Answered by Philip GundersonBookmark and Share

Other Answers / Comments (4)

  1. I've tried all of these things... It keeps telling me my account in invalid. There must be other reasons than the ones listed.

    Without the 14 digits on the barcode of your library card, I cannot verify your account information.
    by Marisa Gallego on Nov 26, 2011.
  2. I'm unable to renew on line because your system rejects both my card number, which was entered correctly, and my new pin.

    Invariably I have to call in a request.
    by patricia todd on Nov 11, 2015.
  3. Having the same problem. I have a valid card but the number doesn't work when signing in online.
    by Jeff Brewer on Oct 21, 2016.
  4. Please give us a call at (619) 236-5800 so we may verify your card number and PIN.
    by SDPL on Oct 21, 2016.

  • a small icon
    Text your question to (619) 324-3988. Text the word HOURS to get the Library Hours of Operation.  more info

Browse by Popular Topics

View All Topics

Related content from Resource Guides